Friday, 17 February 2012

User names and passwords


I think I'm reaching the saturation point when it comes to user names and passwords. I say this because I experienced an incident of computer rage last week, and I was the one doing the raging! Me. Middle-aged, mild-mannered Dee. It happened when I tried to join Twitter.

“It’s your turn. Join Twitter.” This was the cheerful greeting on  Twitter's "Create an Account" web page. I started by typing in user names that reflected my real name but kept getting the message “X This user name is already taken!” After a dozen failed attempts, I found myself entering expletives that frustrated, irate drivers would scream out their car windows at offending fellow motorists! Somewhere in the back of my mind I wondered if the Internet police would suddenly revoke my access privileges, but I was beyond caring. And with every profane entry I made, the same infuriating message appeared - “X This user name is already taken!

I finally changed my tactics. Abandoning profanity for cynicism, I entered the user name “crowsdonttweet” and received the happy news, “User name is available. Shortening the name to “crowsdont,” I finished off my Twitter profile with a photo of an American crow cawing, and shut down my computer with smug satisfaction.

I suspect my angry outburst stemmed from the increasing complexity of maintaining an online presence while successfully avoiding cyber crooks. A couple of months back, it took me many tries to generate a password deemed strong enough to be acceptable on WordPress. We’re not talking about a bank website. I was just joining a blog for middle-aged women discussing Julia Cameron’s The Artist’s Way

Password security experts now recommend that you don’t use dictionary words in any language. Think about that for a moment. It’s a remarkably sweeping restriction. In addition, they caution against using words spelled backwards, common misspellings, and abbreviations. Using personal information is, of course, a rookie mistake. And, once you’ve devised passwords stronger than the vaults at Fort Knox, be prepared to scrap them and generate new ones every three months!

A quick count tells me I’ve got at least twenty online log-ins. I wonder if the experts have any advice on how I’m supposed to remember all my non-mnemonic, ever-changing passwords, not to mention all those user names that bear no resemblance to my real name. My tech-savvy son would probably say, “Mom, there’s an app for that.”

You can find more information about impenetrable passwords and other computer security tips on the Microsoft website.

Sunday, 5 February 2012

Favourite websites


The assigned topic for this post is favourite websites. I need to comment knowledgeably on two of them. The problem is, while I use websites for things like online banking, looking up movie show times, doing research for assignments, reserving library books, and registering for courses, I don’t think of them in terms of favourites. I really only take notice of a website when there’s something wrong with it.

What do I consider wrong in terms of websites? Here are a few pet peeves:

  • advertising that flashes incessantly
  • links that don’t work
  • links that open a separate web browser
  • sites that force you to navigate by clicking on "back"
  • sites that require horizontal scrolling
  •  sites that don’t provide the information users are expecting to find
  •  sites that aren’t user-friendly or intuitive
  •  sites that fail to balance usability with visual appeal (see website usability guru Jakob Nielsen’s site for example)

It’s too bad Google isn’t a website. I could go on and on about the virtues of my favourite search engine – the elegant simplicity of its design, the variety of search categories, the "define" and "synonym" search features, the "did you mean?" feature that compensates for fumble-fingered typists and people who can’t spell, the inventive banner redesigns commemorating special occasions, the … well, you see what I mean.